By Milton Kirby | Atlanta, GA – December 6, 20204
On one of the coldest days of the season, Wednesday, December 4, 2024, in Atlanta, GA, an unexpected automotive problem turned into a discovery of exceptional service. While driving down Northside Drive, I noticed the unmistakable scent of antifreeze. Initially, I assumed it came from another car, but by the time I turned onto 16th Street, steam started to escape from the engine compartment. The steam was coming through the small gaps on the right side of the vehicle where the hood and the fender met to close the engine compartment of my 2015 Ford F-150. The steam confirmed that the smell was coming from my engine and the problem was mine.
A quick turn onto a side street and a hasty inspection of the radiator and engine revealed a leaking coolant hose connecting the heater core to the engine. Though the leak wasn’t severe, I knew from experience that it required immediate attention, and the vehicle should not be driven very far. I safely moved to a nearby secure parking garage and searched for a replacement hose. Neither the nearest auto parts store nor the nearest Ford dealer had the part in stock. After several phone calls, I finally found the part at Courtesy Ford in Conyers, GA.
The next step was to locate a mechanic. I encountered steep quotes and long wait times when calling early the following morning. Then, I spoke with Don White, the owner of Pristine Mobile Mechanic (PMM).
Don’s professionalism and transparent price estimate made PMM stand out against the other mobile technicians. For a service call fee of $35 and an estimated repair cost of $150-175, he assured me the job could be done promptly.
True to his word, Don arrived at the scheduled time, quickly confirmed the diagnosis and that I had purchased the right replacement part. With a focus on the job he completed the repair—removing the faulty hose, installing the new one, and refilling the coolant system—all within an hour. A quick test revealed no leaks, and Don was off to his next appointment, leaving me thoroughly impressed.
Don White’s passion for cars began in high school, where he started collecting and repairing vehicles. This interest helped him pay his way through South Carolina State University, where he earned a Bachelor of Science degree in Industrial Engineering. After gaining industry experience at BMW of South and Genuine Parts, Don launched Pristine Mobile Mechanic in 2023.
Since its inception, PMM has serviced over 300 vehicles, building a reputation for reliability and affordability. When asked about expansion, Don emphasized the importance of maintaining quality over rapid expansion. “The quality of my service is paramount to my brand,” he shared, reflecting on his dedication to excellence, specifically citing that he answers the telephone, maintains constant communication, and shows up when agreed.
PMM makes payment seamless by accepting cash, Apple Pay, Cash App, Zelle, and even Bitcoin, ensuring convenience for its clients.
Don White showed me a passion for servicing cars and a commitment to the profession, and he showed himself as a student of the craft. These embody the growing appeal of mobile mechanics, offering car owners convenience and high-quality service wherever they are. PMM is redefining automotive care—one vehicle at a time.
For more information about Pristine Mobile Mechanic and their services, visit their website.